GreenSky products carry an unconditional quality guarantee and limited warranty. The unconditional quality guarantee protects the buyer from quality issues such as product purity and airless bottle functionality. Quality issues, if they arise, will be taken care of immediately at no cost to the buyer. GreenSky’s limited warranty allows returns of unopened product within 30 days of purchase for a full refund less shipping, and for opened product, a credit not including shipping that can be used toward the purchase any GreenSky product online.
If you were sent a product that is not what you ordered online from GreenSky’s website, we will gladly exchange it for the correct item at no cost to you.
In each case, please request a Return Merchandise Form from firstname.lastname@example.org and include it and a copy of your invoice with your item(s). Include your e-mail address and phone number so we can contact you if necessary. Package your return item in a well-padded box to prevent damage in transit.