What are your shipping charges and how long does delivery take?

We ship USPS Priority Mail for a flat fee of $7.50 to all 50 states. Orders over $100 ship free. Normal delivery is 5-7 days from date of order.

Which payment methods are accepted in your Online Shop?

We accept PayPal, Visa, and M/C. We can also invoice you for your purchase, in which case product will ship immediately upon payment.

What is your return policy?

You may return any unused and unopened product within twenty (20) days of delivery for a complete refund, less shipping costs. Please allow two weeks for your return to be processed if sent by mail. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction.

You may return a slightly used product within twenty (30) days of delivery and receive via email a credit to our website for the initial purchase price less shipping costs. The credit may be used for any item on our website for a period of one year from time of issue. After one year, the credit will expire. Products that have been opened, whether used or not, may not be returned later than 20 days after delivery.

If you were sent a product that is not what you ordered online from GreenSky’s website, we will gladly exchange it for the correct item at no cost to you.

In each case, request a Return Merchandise Form from info@greenskycosmetics.com and include it and a copy of your invoice with your item(s). Include your e-mail address and phone number so we can contact you if necessary. Package your return item in a well-padded box to prevent damage in transit.

How secure is shopping in your Online Store? Is my data protected?

We do all we can to protect your sensitive data. Please refer to our Privacy Statement for more information.

Do I receive an invoice for my order?

Yes, via email.

Why GreenSky?

GreenSky’s skincare line grew out of the increasingly urgent need to counteract the toxic effects of sun, smoke, and pollution on our skin, especially in our big cities. LUMINA, OASIS, ARGANA, and our other products protect and moisturize the skin, promote healthy cell growth, and mitigate signs of aging. All are rich in antioxidants to guard against the invasion of free radicals.

Our passion for excellence has driven us from the beginning. If you have a comment or suggestion on how to improve our products, or an idea on a new one, please let us know.

Any new products in the making?

Yes, we’re working on an organic masque with DMAE, MSM, hyaluronic acid.